Privacy Policy

We, Encore Stone Studio, its related and affiliated entities, are committed to protecting your right to privacy. This privacy policy informs you of our practices relating to the collection, use and disclosure of personal information and tells you about the ways we ensure that your privacy and the confidentiality of your information are protected.

What does “personal information” mean?

For the purposes of this Statement, “personal information” means information about identifiable individuals and includes contact information (for example, name, mailing address, e-mail address, telephone number), demographic information, household information, preference information and transaction-related information. Personal information does not include business information, such as an individual’s business address and telephone number.

Collecting personal information

Encore collects personal information from individuals on a voluntary basis through surveys, contest entry forms, registration forms, questionnaires and transaction documents.

Using personal information

Encore uses personal information that it collects for the following limited purposes:

  • To communicate with individuals
  • To assist in understanding individuals’ needs and preferences and to adjust our products and services accordingly
  • To conduct, process and complete transactions with customers

Encore may, from time to time, contact individuals by electronic format, regular mail or telephone for any of the purposes set out above.

Disclosing personal information

We knowingly disclose personal information when we have received your consent to do so or under limited circumstances specifically described when personal information is collected. However, we will disclose personal information without such consent when such disclosure is permitted or required by law.

Retaining personal information

At such time as personal information is no longer required for the purposes stated in this Privacy Statement or other statutory requirements, such personal information will be made anonymous or destroyed.

To ensure the security of our customers’ personal information we have designated a Privacy Officer to be responsible for the care and control of personal information.

Although we take great care in protecting the security of personal information stored in our databases, information transmitted over the Internet can be intercepted by unauthorized parties. Encore does not assume any liability for any unauthorized use or interception of personal information over the internet by third parties. In addition, we do not assume liability for any unauthorized use of personal information collected by third parties with websites that are the current or future subject of a link from our website.

Contact Us

Should you have any questions or comments about our privacy policy and/or practices, we invite you to contact us in one of the following ways:

  • By phone: (512) 339-2300
  • By mail: 10220 Metropolitan Dr. Austin, TX 78758 Attention: Privacy Officer

This Privacy Policy may be amended from time to time